Dear sir,
I HAVE VISITED HYUNDAI DEALER I.E MODI HYUNDAI, THANE ON 24TH JANUARY AND GOT BACK THE VEHICLE ON 25TH JANUARY I HAVE MENTIONED THAT MY FRONT SUSPENSION IS MAKING NOISE AND IT SHOULD BE RECTIFIED BUT WHEN I TOOK THE VEHICLE I ASKED HIM WHETHER IT WAS SOLVED THE SERVICES ADVISER SAID YES IT IS BEING RESOLVED.
BUT WHEN I DROVE MY VEHICLE BACK HOME WHICH IS 35 KM AWAY FROM THE SERVICES STATION I.E.KALYAN, I FOUND THAT THE PROBLEM IS STILL THEIR AND IT IS NOT RECTIFIED.AS I HAVE TO LEAVE FOR HARIDWAR I THOUGHT I WOULD GIVE THE COMPLAINT ONCE I AM BACK .SO NOW IAM BACK AND I HAVE PROVIDED YOU ALL THE DETAILS .
WHILE I WAS AWAY I RECEIVED CALLS FROM MODI HYUNDAI THANE TO CONFIRM WHETHER I WAS SATISFIED I SAID NO AND ONCE I WOULD BE BACK ON 17TH FEBRURY PLS CONTACT ME FOR THE SAME BUT AFTER WAITING FOR ALMOST 5 DAYS NO RESPONSE FROM THEM.
SO PLEASE ARRANGE SOMEBODY FROM SERVICE CENTRE TO TAKE MY VEHICLE AS I HAVE NO TIME LEFT TO GO AGAIN AND AGAIN 35 KMS AWAY TO GET IT RECTIFIED AS I HAVE ALREADY IN FORMED THEM.NOW I WANT AS IT IS IN WARRANTY PERIOD THE FRONT SUSPENSION TO BE REPLACED SOTHAT THIS PROBLEM SHOULD BE NULLIFIED FOR EVER.
MY VEHICLE DETAILS ARE AS FOLLOWS
NAME: MANVI RAMTARYA
REG DT:02/04
CH NO: MALAM51CR9M287369
E NO: G4LA9M110372
ADDRESS: FLAT NO 1403 14TH FLOOR BUILDING NO C02 MADHAV SANKALP KHADAKPADA CHOWK KALYAN WEST
REGN NO: MH05 AJ 7288
MODEL NO I 10 HYUNDAI GL 1.2 MAGNA E3
CARD SL NO 050055011.
PLEASE GET IT IS RESOLVED OTHERWISE I HAVE TO GO TO CONSUMER FORUM
THANKS
REGRDS
MANVI RAMTARYA
9323211250
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