ON 04.12.2011 I WAS TRAVELLING THROUGH 9W 2313 FROM BANGALORE TO INDORE .THE SCHEDULE TIME OF DEPARTURE WAS 8.25 AM, I REPORTED AT THE AIRPORT ON TIME AND AFTER CHECK IN I FOUND THAT THE FLIGHT IS DELAYED SO I DID NOT GO FOR SECURITY CHECK, MOREOVER THEY KEEP ON EXTENDING THE DELAY AND THE DISPLAY WAS JUST SHOWING AS DELAYED. SUDDENLY AROUND 10.00 AM THE DISPLAY PLASHED AS FINAL CALL AS I WAS HAVING NO BAGGAGE WITH IN TWO MINUTES I REPORTED AT THE GATE BUT I WAS INFORMED THAT THE FLIGHT LEFT AND AS THE GATE NO IS MENTIONED IN THE BOARDING PASS YOU ARE SUPPOSED TO BE AT THE GATE FOR INDEFINITE TIME AND IT IS NOT OBLIGATORY TO DISPLAY SECURITY/BOARDING OR ANNOUNCE FOR DELAYED FLIGHT.
I FACED INCONVENIENCE AND MOREOVER THE AIRLINES CHARGED ME Rs 4384/=BEING THE DIFFERENCE AMOUNT OF FARE FOR MY TRAVEL VIA MUMBAI IN THE 9W418/S2 383.
PL CLARIFY ON THE ABOVE AND REFUND THE AMOUNT CHARGED.
MANOJ KUMAR
VIJAYA BANK TRAINING CENTRE
BRC BUILDING, MHOW NAKA
INDORE, MP
[email protected]
MOB-9993258462
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