Dear Sir,
I along with my 2 colleagues were to travelon a confirmed ticket from Chandigarh to bhubneswar, on JET between chd- del and Ai between del -BBI. on 25th july. the travel insurance offered by TATA-AIG was also purchased. due to technical snag jet flight was delayed resulting in our missing connecting flight to hubanesawar. After almost 3 hours of effort we managed to get only a delay certificate from JET. and `no travel and we took kingfisher flight on our own paying extra Rs15000 .Ifollowed it up with tata, jet, AI. Tata aig policy means no refund for delays upto 6 hrs and in our case it was only about 2 hrs. AI stated to get refund thru agent cleartrip. Thereafter I followed it up with booking agent CLeartrip, Tata, JEt AI all but so far have not got any possitive response. JET offered thru Ms Aarti on guestrelations site to upgrade to premier in future travel, cleartrip executive on toll free after almost half an hour told AI agrees to refund but cancellation will be basic fare of rs 4500 and cleartrip charges of Rs 300 on each ticket, thus leaving us with minus balance. JET has infact expressed finally their inability to honour any thing. Our Ceartrip id was 1107210901.
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