Inconsumercomplaints.com » Cars & Transport » Review / complaint: Jet Airways - Made to travel by bus when confirmed air ticket available | News #351712

Jet Airways
Made to travel by bus when confirmed air ticket available

1. Our flt no 2013 from udaipur to delhi on 26Jan was cancelled for the jaipur-Delhi leg. We were de-planed at jaipur and provided surface transportation-bus- for delhi inspite of protest.

2. Our flight from Udaipur landed at Jaipur at about 8:30 am on 26th Jan and we were scheduled to arrive Delhi at about 9:30 am the same day. However, we were able to board the bus at about 10:00 am only. It took the bus over 8.5 hours to reach Delhi and the whole day was wasted!

Names of passengers: Divesh Singhal, Sangeeta Singhal, Shivay Singhal, Sushil Bajaj, Sonia Bajaj, Sidhant, Shrestha, Sonia Bahl, Arvind Bahl, Abhinav

My request:

1. We cannot pay air fare and yet have to travel by bus! We should be refunded Rs 3429 (the air fare on Jet Konnect for Jaipur-Delhi) for each passenger i.e. a total of Rs 34290.

2. We need to be compensated for the loss of the day for each member.


Company: Jet Airways

Country: India   State: Delhi   City: East Delhi

Category: Cars & Transport

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