I have booked a ticket in Jet Airways on 20-05 to Bangalore to Mumbai through internet. The PNR is IHKCMS. On 23-05 the journey day i have received a SMS from your side that the flight is rescheduled at 7.30 pm at 1.30 pm instead of scheduled departure at 4.25 pm. later again received a message that the flight is rescheduled at 7.45 pm. When I reached at airport at 6 and asked for boarding pass at around 6.15 pm your people informed that flight is rescheduled at 6.45pm and boarding is not possible. Later when showed the message from my mobile they have arranged my travel in next flight.
Your are well aware that people will book in flight for urgent travel. Actually I was to attend a meeting at Mumbai on the same day and i was not able to do so causing lot of problems. Further because of wrong message i was upset and found it very difficult to reach Kharghar where I was stayed that day.
I was not expecting this type of service from Jet Airways which is known for its service earlier. Dont give this type wrong message and make people suffer for your fault.
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