Inconsumercomplaints.com » Cars & Transport » Review / complaint: Jetlite - Fluctuating Fares | News #352103

Jetlite
Fluctuating Fares

I am a international passenger and tried to book a roundtrip from Delhi to Gorakhpur. WHile I was trying to book the ticekte I saw the fare if Rs 11083/-, after all the credit card info page I was shown a error and was asked to talk to an agent. After making international call from US I got hold of agent and he told me the PNR BOKSTY and tried to book the ticket which again failed through IVR system, then he told me that fares has increased by Rs 200 and I was worried about more increase and without thinking twice I booked it for Rs 11283 with PNR MPDIDY. This all happened at 4pm EST and 2:30am IST, now at 12:20 EST when I check the fares it is Rs 10883. DO you think I made a good deal??? This way no one can book a ticket at cheaper rate. I called up Jetlite again to explain me these fare changes and was told thats how the system works. I feel I am cheated by airline. All the major airlines and inline sites give fare gaurantee kind of program and do price matching. I guess Jetlite needs to update their system not to change fares this often, not even 8 hrs past this happened. I feel airline should refund the balance amount to me as the rate has come down in les than 12 hrs time.


Company: Jetlite

Country: India

Category: Cars & Transport

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