On 31st july I purchased 2 tyres of J K tyre make for my Maruti Zen car from a dealer in Jamshedpur (Mr. Vishal tyres). When i drove next day with my new tyre from home to office, my back left tyre got bursted. I went to dealer who said it has to be inspected by J K tyre engineer. I sent the tyre to regional office of J K tyre. After 3 days of harassment they finally told me that tyre bursted because of customer's fault and not by manufacturing defect. Also, the regional office representative behaved rudely with me. Dealer also made false promise that J K tyre will replace the tyre on 2 conditions - 1st when tyre gets damaged because of manufacturing defect and 2nd if tyre has travelled upto 50% within a year. Also dealer fitted the defective tyre in more than one hour and that too forcebly as he was not able to fit the tyre initially in rim with same ease he fitted another one.
I need replacement urgently by J K tyre.
Contact details: Mayank sinha
Phone :09955228900
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