Dear Sir,
I have booked the following MDLR Air tickets for my youger brother & his wife through Kafila Tour & Travels [10185-C, Arya Samaj Road, Karol Bagh (New Delhi) 110005 Ph: 011- 45022222--99 Mob: 9311412111, 9313846249, 9312613756 Email: [email protected]]
vide Kafila's Booking Conf. ID: 438840678 and Airline PNR No. 0M0H85.Booking Date :12/Sept.
Flight NO: MDLR 9H 107 Kullu to Delhi / Travel Date 12 Nov. 2009
(Refundable Fare) Passengers Names: MR DEEPAKKUMAR SHUKLA & MRS SWATI SHARMA (2-Adults)
Mr Deepak got a SMS from MDLR on 30 Oct that MDLR flight 9H 107 from Kullu to Delhi has been cancelled. The given numbers in SMS for queries are 1800-103-1800, 0124-4646-000 and 9971303030.
I called MDLR Call Centre Executive: Mr Shiv who confirm me that the Full Refund is processed on 31 Oct (08:18 AM) and you can collect the same with your agent "Kafila Tour & Travels" but when I contact with Kafila Tours & Travels..they didn't give me any suitable reply / information and they just reply me that I will get this refund after some days when they will get the same from MDLRfrom and also advised me contact with MDLR Airlines once again.
Today understood from Delhi IGI Airport, MDLR Airline's IGI airport Counter /office has been closed and MDLR has been stoped operation further.
I'm regularly sending emails and called Kafila Travels many times from 30 Oct to till date but they are not ready to refund the amount.
Hance, Under the circumsatances you are requested to kindly look in to the matter so that my amount is refunded to me with out delay.
With best regards
Siddharth Vijay
C/o Xotic Holidays, 20-D, First Floor, Siddharth Plaza, Gumanpura Main Road, Kota-324007 (Rajasthan)
Mob:- 09829035777, 9314315777
Email Id:- [email protected] / [email protected]
0 comments