I WAS SUPPOSED TO GO TO ATLANTA FROM CALICUT.MY PLAN WAS TO START FROM CALICUT, GO TO MUMBAI, AGAIN FROM THERE TO LONDON, FROM THERE TO ATLANTA.I HAD ALREADY BOOKED THE TICKETS FROM MUMBAI TO LONDON & LONDON TO ATLANTA THROUGH BRITISH AIRWAYS.THEY PERMITTED ME TO CARRY TWO BAGS OF 23 KGS EACH AS PER THEIR BAGGAGE RULES WITHOUT PAYING ANYTHING EXTRA.
I PLANNED TO GO TO MUMBAI BY JETLITE AIRWAYS FROM CALICUT.ONE OF MY FRIENDS TOLD ME IF I SHOW THEM THE TICKETS FROM MUMBAI TO LONDON AS WELL AS LONDON TO ATLANTA, I WILL BE EXEMPTED FROM PAYING ANY ADDITIONAL CHARGES FOR MY BAGGAGE AS THE MAXIMUM BAGGAGE WEIGHT ALLOWED IN THE JETLITE DOMESTIC FLIGHT TO MUMBAI WAS 25KG.
EVEN AFTER CONVINCING THEM THE MAXIMUM THAT I HAD TO GO ABROAD & SHOWING THEM THE TICKETS, THEY ASKED ME TO PAY RS.180/- FOR EACH KILO I HAD OVER 25 KG.I PAID THEM & I CAME TO MUMBAI WHERE I FOUND MY FRIEND WHO TOLD ME ABOUT THE BAGGAGE EXEMPTION.I WAS SHOCKED WHEN I HEARD FROM HIM THAT HE HAD PAID NOTHING IN EXTRA TO THE JETLITE, EVEN THOUGH HE CAME TO MUMBAI FROM BANGALORE IN JETLITE .WHEN HE SHOWED THEM THE INTERNATIONAL FLIGHT TICKETS THEY EXEMPTED HIM FROM PAYING EXTRA BAGGAGE FINE.
WHAT'S GOING ON? ISNT THERE ANY RULES OR REGULATIONS FOR THIS COMPANY?
I HAVE ALL THE PROOFS & THE RECEIPTS OF THE AMOUNT I PAID TO JETLITE.
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