Dear sir,
i wonder the working of kingfisher airlines &their prospects of bussiness promotion seems to me in shambles as is evident from their irresponsible attitude towards clients. I had got booked air ticket for mrs Veena Raina on 21st april, 10 forjorney from jammu to mumbai on 5th aprilvide pnr no. NMDVZG.SCEDULED DEPT TIME FROM JAMMU WAS12.40&AND FROM DELHI AT15.40.WHEN I MAILED U for the clarification in the evening of 3-5 i called toll free no18001800101 at 9.30pm and on08041979797 at 9.45 pm for the clarification of checkin at delhi i was astonished to know that the flight schedule has been changed& no body from ur concern bothered to inform me about all this & i would have never come to know this had i not called toll free no.and my wife would have met harass ment on the date of travel as she was travelling alone for the first time.all this did not end here i was asked to go for e -ticket for change in flight from delhi as dept time from jammu has changed to 2.15pm reaching delhi at 3.35 pm so u will not be able to catch 3.40pm flight to mumbai.accordingly they asked me to go for 5.50pm flight from delhi to mumbai with the assurance that check in will not be required at delhi, but when i received e ticket receipt they have written check in is required at delhi.
under such circumustances since my wife is travelling for the first time and knows nothing of delhi air port if any thing adverse happens to her king fisher airlines will be responsible & have to face the consiquences.
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