Dear sir,
I have send my White colour ford Fisesta Diesel car bearing Reg no GJ1 HN 8595 for general service with complaint of Gear. First vehicle gare at your S.G Road service station but due to works in Gear box they have send the vehicle at your Narol service station on 6 th January.
I have warranty of parts for this car for 3 years. After reaching at Narol due of your servicemen Mr Mayur has first given me estimate of Rs 20000. Next day he called me and said you have to give another Rs 27000 for susperior works. So total estimate was 47000 without deducting warranty parts. Due to huge estimate immediately i told Mr. mayur to do not do suspensor works but he refused and told i have started the works. From 2 days vehicle lying idle at your works shop and Whenever he has given estimate for Rs 27000 after one hour only I request him to do not make any suspensor works.
First of all if any estimate is going beyond Rs 10000 then you have to intmate me with parts and its cost by mail or fax. Now directly he raised the bill for which i dont know about the materials of costs. i really surprised by the attitude of your persons and he has just made heavy expenses without prior permission.
It such a heavy expenses occured then what is the meaning of car warranty. Here I requesting you to see the matter very seriously and deduct the warranty parts from the bill of Rs 470000.
This Message is Sent By Jagdish k Patel Ahmedabad, Gujarat
Thanking you,
Jagdish K Patel
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