Manufactoring Diffect on newly purchaed Vehicle
Sirs,
My Name is PRASAD G. RAJPURKAR, employed in Boisar, TAPS.. Recently I bought a Xylo D4 from GLOBAL GALLARIES SHOW ROOM, BOISAR on 1st April.
After 15 days and 2000 km of my ownership my central locking system was not working and they are replaced me that.
On 24th April, we are going for our family function on return journey my clutch plate was failed. They are told me that I have push the clutch and drive. Pl tell me that the new vechile which was tested how its possible that within 3000 km clutch plate may be damaged. I have full doubt that that is the manufacturing defect.
Let me have my humble doubts on my past experiance
1. Do I have to pay the listed price to buy a diffective car
2. How far the quality control of Mahindra and Mahindra can be reliable,
3. Why the PDI did not find out this error
4. Since I am dipressed from the show room people first and the
vehicle make me desperate later, what is the meaning of customer
satisfaction.
5. How can I be confident on a new product on road from Maihndra.
6. Being a consumer, It is my right to protect my interests even if I
have to use the help from authorities, at this early stage of Xylo,
dont you think it will affect the sales.
Being a buyer of Xylo D4 from Mahindra & Mahindra through GOLBAL GALLERIES, I belive
I have my rights to make sure that the quality of the product wHich I
purchased is the best to its value. So please advice & guide me to conclude the matter in a very amicabily.
best regards
PG RAJPURKAR,
TYPE C-5/1, ANUVIKAS COLONY,
TAPP 3&4 TOWNSHIP,
BOISAR, MAHARASHTRA,
MOBILE NO. 9225892117
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