Make My Trip
Unable to get refund amount

Hi

I am unable to get refund from Make My Trip for the Cancelled Trip. The Flight was cncelled due to Volcanic eruption in ICE Land. Make my Trip has given me complete night mare for this. First of all they were unable to process the refund and kept on saying will get back to me, inspite of direction from Qantas Airways to refund full amount. Every time I called them they said, they havent got the confirmation from the Airlines..and I had to conference the call thrice from my phone amongst me, make my trip and Qantas. Finally they processed the refund, however, I am yet to get the amount back to my Credit Card. Whereas I am paying the interest to Credit card awaiting refund.

Refund ID: IN1004R0051908

Booking ID: FLTINT10007395067

Thanks

Anju