Make My Trip
No refund granted for rail booking even after hundreds of mails and phone calls

Hi All,

I had tried to book a ticket from ALD to NDLS from MakeMyTrip.com but twice the process got stuck at the payments page and I had to drop the idea of booking the ticket from this site. When I checked my account I was deducted for both the transactions although no ticket was booked. My transaction IDs were RAL6000778986 and RAL6000778854. After 3-4 days I got the refund for one of them. But the other one is still pending although I have made hundreds of emails and phone calls to them and every time I am given the assurance 'Sir this time please wait 48 working hours and you will surely get a reply or a refund' but I always find my inbox waiting for their email. On being asked I have also mailed them the bank account statement 4 times to them but every now and then they say sir please mail it again the attachment isn't opening here. I am fed up with their service as they pay no heed to customer service and don't even give a reply. Please someone solve this yaar...

Thanks,

Harshit