Why should I pay for the service fee when the company don't treat the customers well. Don't reply on emails? Don't advise about the schedule change
& On Thu, 3/22, Siddharth Khubchandani wrote:
From: Siddharth Khubchandani
Subject: Re: Fw: VB: Flights status [Reference:120229-023191]
To: [email protected], [email protected]
Cc: [email protected], [email protected]
Date: Thursday, March 22, 5:28 AM
Poor service I have been following snice 29 Feb. Waiting for your busy managers to call.
I am back in DELHI .In case you are intrested call on 9818435454
Regards
Harish
& On Sat, 3/17, Siddharth Khubchandani wrote:
From: Siddharth Khubchandani
Subject: Re: Fw: VB: Flights status [Reference:120229-023191]
To: [email protected]
Cc: [email protected]
Date: Saturday, March 17, 7:04 AM
Your feedback has been submitted successfully.
Your Reference ID : #120317-021541
& On Fri, 3/16, Siddharth Khubchandani wrote:
No repply no contact till date.
From: Siddharth Khubchandani
Subject: Fw: VB: Flights status [Reference:120229-023191]
To: [email protected]
Cc: [email protected], [email protected], [email protected]
Date: Friday, March 16, 2:30 PM
Goodeveing Deep
I have been chasing with your compavy snice 29 Feb requesting them incase there has been any shedule change in my booking. Pls ref to my email below till date I have not recived any reply from your company. Finally on monday my nice contacted your company and spoke to Bharat in delhi office and released that my fear was correct that there has been a change in my flights by the airline .i am not upset about the change but have a concern that your company never responsed to my mails and when I had requested Bharat to send me my e-tkt he did send. I had also requested him to contact me to Manoj (TL) or Rahul (Manager) for which he said that they are not avaiable and will call me. This never happened. Later on 13 March I again called your company and got contacted to your chandigarh office where we got contacted to Navpreet who send me the tkt and connected me to her Tl Amanpreet totally useless. She had promised me that she will contact me to her manager or arrange a call back till 6.00 pm which never happened till date. This is not the frist time when make my trip has not informed me about my schedule change. I used your company in Dec and was flying with kingfisher and faced issues regarding the same issue. Even then nobody informed me about my change.
Few questions
Why should i pay service ffee when nobody bothers about the my bookings
Useless mangers.
Currently I am in blr incase you guys are intrested in talking to me pls call my nephew Siddharth on 9818435454
Regards
Siddharth
&-- Forwarded Message &--
From: Harish Karam
To: Tina Karam
Sent: Thursday, 15 March 8:17 PM
Subject: VB: Flights status [Reference:120229-023191]
&-- Vidarebefordrat meddelande &-
Från: Harish Karam
Till: MakeMyTrip
Skickat: måndag, 5 mars 2012 16:06
Ämne: SV: Flights status [Reference:120229-023191]
Dear Sir
Soon, I will be leavng For India, So please rescheduleds my flights from delhi on 16mar after 15: 00 hour and back from Bangalore on 21st march to delhi after 17:00 hour. Please send me new E-ticket.
Thanking you
With Regards
Harish
Från: MakeMyTrip
Till: [email protected]
Skickat: onsdag, 29 februari 2012 13:43
Ämne: Flights status [Reference:120229-023191]
Response
Dear HARISH KARAM, Thank you for contacting MakeMyTrip.com. A Reference ID 120229-023191
has been assigned for your query. You are requested not to change the subject line containing the Reference ID when replying to us to enable us to serve you better.
You can expect to receive a reply shortly. If you require urgent assistance, please feel free to call us on our toll free number at 1860-500-5566 or 91-124-4628747 (from networks in and outside India).
Warm regards,
Team MakeMyTrip.com
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