Hi, I have purchased a International ticket through Make My trip worth Rs: 4, 21, 000 (Four lakhs twenty one thousand) routing through six countries which is NON Refundable and NON changable on a emergency official trip to South American countries on 2nd June from hyderabad to Brazil, 9th June Brazil to Argentina, 13th June Argentina to Mexico, and other countries. But due to delay in getting the Visa's I have to postpone the travel to next week. And My company is ready to spend for another ticket strating from Hyderbad to the next destination of my travel where I can utilise the old ticket to catch up with the flights with old ticket Itinerary to complete my other country travel. So, when I have requested Make my trip for this option they have simply refused and said my ticket will be cancelled for all other countries with out any refund. If I dont take my first flight from Hyderabad on 2nd June. Which is very surprising and we have been troubled a lot by putting us on hold on phone for long time.
Apart from that most worst thing is if the call gets disconneted, we need to call again and we will be connected to a new person and we have to explain the whole story again to that executive, and when we ask them to connect to the person to whom we spoke ealier they are not ready to talk to us.
Please help us, as now we have a serious problems with our clients in South America and also we are loosing a huge amount of money with out any use.
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