My Vehicla NO: HP-24B-0310 Name Jai Prakash, Sr Engineer. NTPC Koldam, PO- Barmana Distt Bilaspur H.P -174013.
Sir,
i am a regular customer of maruti insurance becouse of your good service rendered. but for the first time i have faced a problem with your service and bad behaviour from your insurance staff at Competent auto at Gutkaar and insurance agent/surveyr.
Sir on 08.06.2010 i had parked my car on road side and suddenly a bike cam and hit with my car on right side at fanter and door portion. My car was parked so the persin driving the bike was safe but his bike got some damaged. For me mu car got damaged on fenter and door. Me and the person with bike got compromise and no fir was lodged whereas i was late for office and forgot to note the Bike no also.
Then on 10.06.2010 i went to Competent Service station from where i used to do insurance. This time he was so rude and i was not knowing what to tell. He kept me waiting for 02 hours as his surveyar was called. But earliar they had told us during the insurance that.. Our insurance free from surveya and amny many advantage. moreover earliar it was very good and up to the mark of promices. But this time i am not happy with the service you provide. Apart from your insurance people is not ready to change my front Bumper also which was damaged few days ago again. i could not claim this becouse i am a govt employee and i did not have time to visit. But this time due to accident i visited to your service station tryed to convince them. But surveyar and Maruti insurance person not willing to listen me.
Any way this is my last insurance with maruti. if this is the behaviour from your insurance people, it is better to do insurance from any other insurance agency. and i am going to share this bitter experiance with all my NTPC people whoever is youe customer.
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