MARUTI ALTO LXI
Cheated during servicing

Hello,

I had purchased a vehicle (Maruti Alto LXI) from your authorized dealers (APRA Auto) from Pacific Square, Gurgaon.

Today was my first free service (Dec 21st 2010) and I immediately took my vehicle to your authorized service centre, as I had faith in your dealings. However I now realised that I was cheated.

In the first service itself I was proposed to get a synthetic oil change which costed me 2914 INR. Unnecessarily this is fooling ignorant customers.

I do not approve of this at all, and I feel cheated and harassed because of this.

Kindly look into the issue and revert. The advisor who took the case is Amit Mishra.

Priyanka

9810499138