Dear,
I have purchase new maruti alto lxi from bhatia and company dealer at kota, today handed over my vehicle for first service at its work shop 6101 (near dainik bhaskar office) and asked men for few jobs needed.
My vehicle was sent after service to me and at my stock, I found that the vehicle was wet from inside.
I asked the driver to inform to work shop. Te tried for a long time but in vain finally I talked to Mr. Ram Bhatia and he asked to speak him Mr. Qureshi (GM, Work Shop)
Mr. Qureshi seems to a person of no edicts as he took my complaint very lightly & said “Ho Jata Hai, Main Kal Dry Karwa Kunga”. I asked him “why not today”, for which he replied “I will check and inform you.”
I kept waiting for while afternoon but he did not send any one, during my talk with him, he also emphasized me to make payment first.
In the evening when I contacted him before leaving my office, he said that he had sent a person. It was 19:30 hrs but nobody came to me and I left for office.
I want an immediate action to be initiated against such an irresponsible person who does not know customer handling.
Further I need an immediate response else I would drag Maruti in trouble.
I request you, please contact me within in 24 hrs on 09672909000.
Anil Gautam
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