Dear Sir/Madam
Iam sorry to say that the product that i have bought from Maruti does not meet the brand standards. i have been using your product since last 10 years. Currently with so many options available in the market but i still bought a Alto Lxi from Kiran motors, Ahmedabad.
From day one i have been feeling small issues comin up with the car.
On the date of delivery the showroom charged me a handsome amount of money for coloring the bumper and side mirror. but it seems it is done from a local garage as the color does not match with the body. after so many followups i have not recieved the driver side mirror till date.
first week while driving i had noticed lot of vibration in the steering and engine making lot of noise. which was rectified.
Later i found of noise coming up from the hatchback door which still not solved. every time i inform the service center they wrap adhesive sticker around the lock which turns out to be more noisy.
Also i can feel the side aircon blowers make noise as if it is not fitted properly.
From day one i have been complaining about the car giving average of 10 km in a litre which is still not solved out. whenever i speak to service center they reply back either i dont know how to drive or it will done after 5000 kms service. unfortunetly my car has been driven till the desired kms and gone to service but no postive signs have been seen in the product
As time passes by iam getting more surprise noises coming in my car. it seems the car has not been assembelled properly.
On 20th August i spoke to customer care about all my concerns and he promised me the car will be taken back 25th for servicing by there has been no one concerned about the same. i feel either Suzuki has started neglecting small car buyers problems or once the product is sold then company does not care for sub standard product sold
I have really heard about the quick response that Maruti customer care offers and iam sure my problems will be solved out.
My car details are
Alto lxi - GJ - 1 - KC - 5195
registered owner - Manmeet Singh Sehgal
Manufacturing month Jan10
I also own below cars in Mumbai
Swift
MH-02-AU-5770
Manmohan singh sehgal
Wagon R
MH-06 AF 2845
Manmohan singh sehgal
Swift VXI
MH-04-DW-3119
Harjeet singh
Swift diesel
MH-04-DN-2686
Goldmine logistics
Manmeet Singh Sehgal
919909033833
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