Sirs,
I wish to inform you that I have give my accidental MARUTI ALTO LXI car to your local distributor M/S. SHRI KRISHNA AUTO SALES on 26.04.2011. The mainly work required in car is only danting and painting of bonnat, left side both doors, roof of car and safe guard of car. Whenever we ask them for work progress they always misguide us, they told that work is going on, this part is not available, that part is not avialable, we give order for part, As per my knowledge they have not change any major part of car. 15 days ago when i go to your show room they told that gear box is not ok it will be changed, we are giving order for that and you wait for atleast 10 days. But when I go showroom on 18.7.2011 I asked them that gear box is changed, they easily told that gear box is not required for your car that is for other car. Now you can understand how your distributor is misguide to customer and spoil MARUTI requtation.
This is not last, after doing payment of car, he is not giving car he told that after passing cheque, we will give you car. Sir we are not thief we have good reputation in medical market, we have three firms in medical market have croroes of turnover, but I sorry to say that your dealer really hurt us, Sir I want you must take action against your distributor, he is not giving good service to your customer.
Sir, I have three cars of MARUTI siwft desire, swift and alto, but your dealer is also not give good service for car servicing, so we are give cars outside for service. And I wish to inform you that we are not alone who is not satisfied with your dealer, but many other innocent peoples who come from villages and dont know where he give complaint also suffers from your dealer.
Sir, I hope you will take action against your dealer and also satisfy us.
THANKS
SURESH KUMAR
JODHPUR
CAR NO. RJ-19-CB-2789
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