I had purchased a Maruti Swift Dzire Vxi on 14th April from Competent Automobiles, CP, New Delhi
On 25th April while i was returning from Rewari with my family (my husband & my 6 yrs old daughter), in the running car the car malfunctioning indicator lite up. I parked the car at the side of the road to see what happened. After that i was unable to restart the car. I immediately called up the Maruti on road helpline. There enginer reached the site after 30 minutes & on checking the car he told us that the battery of the car was not charged. It was shocking to know that a mere 11 days old car could give such a problem. The engineer somehow managed to take the car to there Mehrulli workshop with the help of there service battery.
We were asked to leave the car in the workshop as the alternator of the car was not working & had to be changed. I, along with my husband & 6 yrs old daughter removed the entire luggage from the car (since we were travelling from an outstation trip) & had to take an auto to reach home at 8.00 pm as no drop facility was provided to us by the workshop people.
Next day we received a call from the workshop saying that the alternator & battery has been changed & we can come & pick up our car in the evening. We went & collected our car & brought it home on 26th April
Next day on 27th April we were again unable to start the car in the morning & the engineers were called from the workshop once again, who again took the car to their workshop with the help of their service battery. It is really shocking to see all this. It seems there is no quality control & PDI's being done by such a big company like Maruti-Suzuki. We had bought the car for our convenience but we did not knew that by opting for a company like Maruti we were inviting trouble for ourself.
0 comments