My name is Pragnesh Shah. I have Purchased New Zen Estilo Car from Kiran Motors; Swastik Cross Road Branch, Ahmedabad. Delivery taken on 11/05. Chassis No : 264730 & Engine No : 4035950.
There is many small complains for the dealer like selective color not got, The commitments given at the time of booking is not fulfilled at the time of delivery and many more.
But there is main issue with the car that at the time of delivery of the car; the car was not been perfectly and thoroughly checked in all respect. My job place is nearly 5 km away from my house and after purchasing the car i have used the car in and around my house maximum 15 km.
But on 1st of May, i.e. after 18 days of the purchase of the car, approximately 500 km was run away in this days, first time i have gone for the ahmedabad from gandhinagar with my family approximately 20 km away from my house. And on road i have found red light blinking on milage meter side which shows that car is getting heated. I immediately stoped the car in road side. And after waited for 15 minutes. Meanwhile, i have called to the sales person of kiran motor. He didn't given me any help. Then, from my nearby source, i have taken the mobile no of Maruti on road service person. I have called to the Maruti on road service person at around 9:00 Pm on saturday 1st may. The executive replied u will have to go to the delear from where u have purchased, as up to 500 km; responsibility is of Delear. After requesting to the person, he agreed to come on next day to my house to check the car which is heating much at driving.
Surprisingly, while he has opened the front bonnet and seen inside, he found one Radiator Fan Rely missing. He informed that this car has not been inspected and checked thoroughly before giving the delivery. My main concern is now if any more damage is already been happened with my car then??
If any more parts are missing in my car, then..?? Does it required quality inspection still or not ..? Please take necessary action on urgent basis. I am worried about using my car right now because if that will give more damage to the car, then..??
Thanks,
Pragnesh Shah.
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