Dear Friends,
My Name is Jerin George. K who had purchased a Maruti Ritz Vxi (KL-08-AU-7475) from Popular. Please do Check the points below when u give vehicle for service at Thrissur Service Center of Popular.
1) When u give vehicle for service at POPULAR dont tell anything to your executive they know what to do and they will do it to their satisfaction which though dont match up with your satisfaction and also after the service don't give any feedback because they don't want it for their improvement. Then might think that the service you got is best.
2) Also don't ask about when some fresh hands are working on your vehicle and also don't question when some of the works in your vehicle is done by unauthorized persons who is given sub contract for performing certain tasks on your vehicle. Believe that nothing will happen even if your car works are carried by inexperienced and unauthorized people. It will still run but you should be trapped in the false believe assurance from the service centre. The above mentioned things are told by Mrs Sheila (04844092000) who is posted in Popular Kochi Office and is looking out the all Kerala Customer Care network of Popular
And the First point is been told to me by Mr Johny N V (9846161601), Regional Manager looking after the Thrissur Region of Popula
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