I have purchased a new Wagon R on 13.05.2011 (Regn. No: TN 02 AR 3951). The driving of this vehicle is quite comfortable. At the same time the mileage of the vehicle is absolutely poor. Gives us only 9-10 Kms in city (Slightly acceptable). But in Highways the mileage is only 12.82 when my husband who usually drives the vehicle. Twice we went to Tirupathi (Not on Pilgrmage tour. Only to relative place) and found that the mileage is only under 13 KMPL. Two days back when I was about to clean my vehicle because of dust gathered outside the vehicle. I found on top of the vehicle that the painting has not been done properly (MANUFACTURING DEFECT). I never expected that these kind of silly mistake has not been noted down while sending the vehicle out from their factory / yard while sending the same to the dealer locations. Moreover each and every customer will not look at the top of the vehicle while taking delivery. So far I have not taken up this matter with the dealer from whom I have purchased. I will definitely take up this matter with the dealer and ask them to rectify it immediately. If they do not respond properly I have to take the alternative steps. CAN THIS CONSUMER/CUSTOMER MESSAGE WILL GO TO THE MANUFACTURER. IF SO WILL THEY INFORM THE DEALER SUITABLY.
P.S.: I have not given my mobile number.By giving Regn. No. the mfr will get my entire details and can inform the same to the dealer. Shall wait for their response. Will wait and see.
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