I am a govt doctor posted as s.m.o in health department. in the month of march around 10 th march i went to stan wheels mandigobingarh to book a new maruti swift dezire vdi car. and after conversation with the manager of stan wheels i was asked to pay rs 40, 000 as a premium amount other than the total cost of car if i want the car within an hour. but it was out of my reach as i belong to service class family and amount of 40, 000 rs means sumthing to me so i decided to book the car on the managers word that he will deliver the car within a month. on 16th march i booked swift dezire vdi with a amount of 50, 000 rs and was promised to get the car within 1 month
on14 april i called at stan wheels mandigobindgarh n some of their employ told me that 5 cars dezire vdi are being loaded in truck and are on its way n we wil get d car soon we were vry happy we arranged the whole payment next day but after tht whn i talked to d manager he start saying lies n speak with such a disrespect that wil get car after 3-4mnths i was shocked to see such a disgusting, and insulting behaviour of d manager.
on my booking reciept issued by stan wheels mandigobingarh there was no approximate waiting date it was nt filled left blank and no allotment no. was given to me and same is the case with order booking form, it was also left blank, despite being asked allotment no. frm dealership we were given assurance that we will get the car within a month.and now when ever we call d dealer to ask about the car they treat us disrespectfuly.
I have been using maruti product from last 18 yrs and have good deal with the company and i hav advised a lot many of my collegues n freinds to buy the same product but this time im shocked by behaviour of the dealership and the game they played with me. Its a big fraud the dealers have bluffed me.
i have also lodged a complaint at online no 18001800180 and my complaint no is 8439398261 but nothing
has been done yet
This is my fourth new maruti car which i am buying from marutisuzuki .previously my experience was very nice and i was fully satisfied the cars i hav brought earlier but this time im very dissapointed due to the insult and harashment i hav to face. and moreover the game played by the dealership.
after all this i hav lost my trust in maruti but still with some hope im writing my complaint here
hope to get solution to my problem as early as possible.
your custumer
Dr. RAGHBIR SINGH
M.B.B.S M.S SURGERY
S.M.O HEALTH DEPARTMENT
PUNJAB GOVT
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