MARUTI UDYOG LTD. Complaint regarding unsatisfactory performance of your dealer.due to wrong booking of model.)
Dear sir,
I had booked one swift Dizire vxi through CSD with your dealer M/s sushila automobile pvt. ltd. Shree Nand bhawan, 5- main road, Ranchi, (Jharkhand) along with advance of Rs. 50000/- vide Sushila automobile recipt no.34044 dtd. 27.08.2009. At a later date, while enquiring about my car booking status, it was understood that the dealer had wrongly booked "Swift" model as against my purchase order for "Swift Dizire"VXI. Now, on further enquiry, the dealer comes out with the demand of new rate of the car (ie) with 2.5% increase (Rs.16000/=).
payable at the time of taking delivery of car. Had he booked "Swift Dizire" as per my purchase order, the dealer could have delivered "Swift Dizire" in the month of October itself as per your Regional Manager, Jharkand area.BY the dealers mistake, waiting time has falsely got extended to March resulting in 2.5% hike in the price. I would like to know as to why I should become the victim of Rs.16000/= additional money for no fault of me. I earnestly request you to kindly advice your dealer detailing my situation in this respect and pass your decision to release "Swift Dizire" in the price range applicable in the month of October.
Thanking you,
Yours truely
Shambhu Nath Ojha,
M-41, Shyamali Colony, Doranda, Ranchi.
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