Sir/Madam,
This is Shravan Kumar Gupta, from Dehradun. I have booked my Swift Dzire Vxi (Pearl White) with Rohan Motors in Dehradun itself.
We booked our car in September.
T
hey told me 15 days before from now (today is 22/03), about my car being delivered and demanded for the full payment. I paid the full amount and it was all cleared with no problem from my bank. Since then there has been no proper answer from any of the higher officials like Mr. Rajan (Sales Head), Mr Pandey (Sales Manager) and Mr Tarun (Sales man).
They are making weird excuses about the delivery of the car. These people are making the brand name of Maruti Suzuki to suffer. They are not replying back in time and when ever they reply, its not proper and against the code of conduct.
There is no mistake or problem from our side, we are just waiting for our car.
Can anybody help us because we have already sold our previous car due to there false commitments and we are in a big fix.
Kindly take some action so that the rights of the consumers is not harassed by such ill-mannered people, and they should always keep one thing in mind that they are sellers here but they will be customers everywhere else.
And i pray to god that these cheap people should get some taste of the law and order of our Country.
Regards.
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