I bought a true value car wagon r Lxi 2005 for 2.42 lacs (no mean price by any standards) on 26/4. On 12/6 water seepage from windshield glass was noticed by me. I contacted the sales staff at KP auto jaipur and was flatly told to claim it under accidental insurance. Such unresponsive attitude from true value that too for a defect which should have been checked before sale!! The car history showed windshield replacement in the month of march before the sale to me. How was a accidental car sold by flouting TRUE value policies?? And to top it all the staff says that now i have to bear the cost??
I relocated to Rajkot after purchasing the car thinking of maruti true value as a reputed brand, but this does not seem to be so. Will any one at True value look into it ASAP. Every rain brings more damage to the car.
I demand refund of my amount and true value should take back this accidental car.
Ajay
mob: 9725406337
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