I booked a 4X4 Vlx Automatic Scorpio. Not received on the requested date alternatevely advised to get 2X4 Vlx Automatic Scorpio. I received the delivery at home and the vehicle was used for over 300 kilometers at the time of delivery. I tried to drive the car for around 600 kilometers complaining pick up was not good. Finally last time driven going to Pune and vehicle could not go over 30 to 40 kilometers an hour. Tried contacting Mahindra Road assist for over 30 minutes but they couldnot help me, just kept on giving new telephone numbers and kept contacting those given numbers but no response. I stopped the car on the way to Pune for an hour and then tried and the car was able to go not over 40 kms an hour hence cancelled my appointments in Pune as was quite late. Returned back to Mumbai driving at max 40 Kms an hour with a great worry the vehicle will stop on the way as was travelling with my wife and was too late in the night. called the Mahindra NBS International various managers including CEO and the vehicle was picked up to their workshop on 10-05 after complained on 30, 31 June about the pick up problem after receiving the delivery on 29-05. Last driven the car on 8-06 when faced the problem on Pune road. Now from 10-06 vehicle is in mahindra's workshop and have been told about multiple problems with the new Brand vehicle I have purchased like electrical wiring faulty, Automatic gear box problem and also multiple reasons given by Mahindra's managers, Ceo and chief engineers. Now till this date 15-06 2010 I have neither received the delivery of my Vehicle and I have requested for an explaination in writting for delivery of faulty vehicle and an assurance letter giving a guarantee if any such problems happen again what will be the panely mahindra be prepared for. I have purchased this car for driving all around India to Himaliyas too. Kindly help me getting a new and brand new vehicle instead of this faulty vehicle which I have absolutely no confidense. Instead of that they amy return the money I have paid with all the compensation for spoiling all my programmes for travel to India. I have come with my wife from Australia and was suppose to start my travel all over India.
Hoping Mahindra will be Punished for misguiding, cheating and neglegting a honest inocent customer.
Sincere Regards.
Raj Hemdev
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