Maruti Swift VDI
Complaint on the deale

To,

The Regional Head/Customer relation Manager/ Head Consumer Cell/ Marketing Head,

Maruti Swift India Limited

Date- 15-02

Sir/Madam,

Sub- Complaint against Maruti SUZUKI and Dealer

I had booked a car- Maruti Swift VDI on 14-06 (Receipt No.- 45397, paid advance in cash 10, 000). I was promised to deliver the car within 6 months of booking. We visited the showroom and the Manager Mr Babu E.T, area sales manager, contact no:9745997086 (Main office in Thata complex, Talap, Kannur contact no: 2705037, 2769248) informed that they do not have any stock still we need to wait for 2-3 months. Customers who booked later got their car delivered earlier than the date promised to us. I kindly request you to take immediate in this case.

I request you to kindly answer me on the following points:-

- I request you to kindly clarify whether Maruti can fulfil my demand of the said car. If yes please specify the date till when, If no let me know so that I can cancel my booking.

- Why Maruti is involving dealers to take booking which encourages black marketing. Why there is no centralized system of booking from Maruti to have a transparency

Regards

Managing Director

T.P. Abdussamad

Eurolink freight services L.L.C

P.O.Box no:293044

Tel no:009714 2834622 Fax no:009714 2834633 Mobile no: 00971506545025

Email id: [email protected]

Contact in India

C.H. Moidu C/o Abdussamad

C.P. House (Nas Mahal)

Near Juma Masjid, Pappinisseri P.O

Kannur dist, Kerala, India

Mobile no: 00919447691358