Yesterday, I booked cab from Megacabs Kolkata and after reaching Kolkata, I was informed by the driver on phone that car cannot come due to some reason and you please call the office for arrangements.
When I asked have you informed the office, he replied that he has'nt as there is no balance in his phone.
When I checked with the office they kept me on hold and later on gave me a different story and reject my request to provide any help. I was asked to wait at airport till the issue resolved and no time frame was given to me. The behavior of the person was arrogant and I could not feel any regret or shame for not doing the job properly.
I will suggest each and everyone to avoid the Megacabs as it is uncertain that they will deliver you their promises.
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