Meru cab is loosing their image with poor service. They have started to book a cab prior to 24hrs i.e within 24 hrs. But whenever you are booking their cab always they have the same answer that we don't have slots at this time. If I am calling prior to 24hr i.e calling 7:30 am and asking to book for next dat 7:35 am they have the same answer. No one is interesd to loag a complaints, finally I got one number from chauffer and raised a complaint regarding this situations. While talking to their chauffer I felt they are not happy with their service they are not getting drops as they required. I think its a unity of all chauffers that they will do whatever they want. There might be some tie-up between drivers and other special passenger that why we are not getting the slots. They are replying with that we have Internet booking so that's why you are not getting slots but even on the site they are not getting any booking which is more than 24 hrs. Then where is the slots going? They are making us full evry time. We should understand this thing even if we have emergency we are not getting any cab, so many Meru cabs are vacant at the morning time at Thane Ghodbunder and in Mulund area, and not taking the bookings, there are so many questions arise but executive are enough capable to handle this.
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