I believe it is a very common phenomenon that Cabs / Auto drivers offer service depending on their liking of the destination. But one would not expect this with the private premium charging Taxi so called corporate service providers as Meru and Easy Cabs. The patterns noticeable here is there service is good when it comes to pick up and drop to Bangalore International Airport. But dare call them for drop at any other destination, the answer would always be "Cabs Unavailable". My question is why this bias and if this is the case then why don't they declare that they will only provide services to Airport and nowhere else within city. It is also not linked to the distance as i tried hiring a cab for a drop to Yeshwanthpur Rly Station from Thippasandra Main Road and i got the usual "Cabs not available" reply.
What should a consumer do in such case? Cant even say that will not avail their service as the Airport is located conveniently for them 34 KM outside city limits. Their should be some regulatory authority to monitor any mal practice prevailing in private Taxi service providers. Public Taxi should not be allowed to refuse service if the customer is willing to pay the mandated service charges. Their job is to take the commuter to the destination he/she is will to pay for and not the destination which seems profitable for the Taxi driver.
Regards,
Sandeep
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