Hello, I had taken the Cathay pacific Air ticket from Mumbai to Beijing and Beijing ==> Hong Kong==>Bangalore,
The return flight back from Beijing to Hong Kong was on 22nd June12, Cathay pacific booked in Air china from Beijing to Hong kong and Dragon Airways from Hong Kong to Bangalore, the Flight from Beijing to Hong Kong delayed, hence the connecting flight got missed.
when I myself and others approached Cathay pacific, they said we have to contact only Air China and Cathy pacific is only agents, they are not responsible for anything, when we approached Air China, they said we have to travel next day night at the same time from Hong Kong to Bangalore in the same flight, but they have refused to provide alternative accommodation for 24 hours (one full day), they have told to stay in Airport seats and wait! we had one of senior person where he was totally un-healthy even after about 2 hours of discussing, they simply refused and have not provided any other management contact.
We have tried taking the accommodation booking our self but unfortunately we could not get any till next day morning at 9.00 AM. we have to run around the streets in Hong Kong to get the Hotel.
Be careful with Cathy Pacific they don't take care if they have missed the flight because of Flight delay, in this case Cathay pacific are responsible for providing the at least accommodation which is not the case, the ground staff was very rude behaviour, I have also voice conversation recorded, I will send them to corresponding authority..
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