In continuation of my earlier complaint dated 31 may regarding poor services rendered by the dealer Shree Krishna honda, Rohtak causing damage to the scooter (activa) parts (pinion) while servicing scooter no. HR 12 E 0231. I am very sorry to that no reply/comments are recived from the company or the dealer. I have purchased the AMC from the dealer at Rohtak on 31/5 i handed over the scooter for servicing. All the parts are in proper working condition. In the evening i was told by the sevice manager Mr. Khanna that the pinion of the scooter was broken. I was shocked & lodged the complaint on e-mail to honda website they told that you will recive a message/reply soon but no reply was made to me till date. I visited the dealer time and again and lodged the complaint in their complaint register also, during my last visit to the dealer no comments were written in the complaint register also now the service of the scooter is again due butr i am affraid to hand over the scooter for servicing to the dealer. As they asked me that any loss/damage to the part of the scooter during servicing is on the cost of the customer and not the service provider in the present circumstances i am not unable to continue the AMC please refund my AMC charges and the cost of the pinion damaged by the servicing staff on 31/5 otherwise i will be compelled to knock the door of the consumer court. Hoping for reply soon.
Vinod. K.Bhardwaj
964/20 durga colony
Rohtak
Mobile:9416473130
E-mail: [email protected]
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