» Cars & Transport » Review / complaint: Aircel Cargo Packers & Movers - Asking extra money after consignment reached home no home delivery even after promising | News #50028

Aircel Cargo Packers & Movers
Asking extra money after consignment reached home no home delivery even after promising

Aircel's Website:


We saw Aircel Packer's ad in one of the local magazine and called him to shift a bike from Gurgaon to Pune. We spoke to the person Manjeet and fixed on a price Rs 2100 as the total cost including EVERYTHING. First they said that their person will collect the bike immediately as he is in the same area and will send us the receipt later as he didn't have the receipt book then. It sounded fishy and I insisted to take the bike only after the receipt book.

Anyhow, the person SANDEEP came to collect the bike and started asking for Rs 2600 after adding the service taxes. We told him that we have already spoken to Manjeet and have fixed a price of Rs 2100 and we wont pay a penny extra. After some argument for sometime, he agreed to take 2100 and took the bike.

The bike did reach Pune within the given time, however the problem started now. Their local delivery person called at 10:30 at night and told that we will need to collect the bike from chakan which is far away from our house. They refused to deliver the bike at home. When my parents reached their office to collect the bike, the local guy said that we need to pay 500 extra otherwise they will take the bike to mumbai and will charge Rs 200 per day for storing the bike in their office. I called Sandeep back and he started abusing and threatening that you wont even get a tyre of the bike etc.

We finally had no choice but to pay them Rs 500 and collect the bike from a center far away from our home. This company and the pple here are really pathetic. When you speak to them before sending the consignment, they will be sweet to you and then they show their true colors.

I have no worries about Rs 500. Its a small amount. I'm concerned about their behavior and the tension they caused.

Totally pathetic and illiterate staff. I strongly suggest you not to use their service. There are 100's of other packers and movers in the city. Even of others take lil bit extra money, at least there will be peace of mind.

Company: Aircel Cargo Packers & Movers

Country: India   State: Haryana   City: Gurgaon

Category: Cars & Transport


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