Indian Airlines
Flight missed due to Indian Airlines Staff and ticket cost not refunded

I have booked ticket form self and family vide PNR No. REIH7Y (in the name of JHA BINAY MR) and RHTQWQ (in the name of JHA ANJANA MRS and JHA MAYANK MSTR) for dated 8th February Delhi (DEL) to Kolkata (CCU).

But unfortunately due to delay in delivering Air Ticket booked vide PNR No. RHTQWQ (in the name of JHA ANJANA MRS and JHA MAYANK MSTR) at the counter in Kolkata Airport we have missed our flight and thereafter I have contacted one lady, Dy Manager or like, at Kolkata Airport she has taken note of our PNR No. and assured that only Tax Portion of Ticket will be refunded to me and that will be credited back to my Credit Card Account although we missed flight due to delay in delivering Ticket by the Indian Airlines Staff.

But till date I did not get any refund from the Indian Airlines nor received any feedback that when it will be credited.