MY PNR - HEEZRX seat no - 15D booked flight 9w 203 from kolkata to mumbai on 14/02 to flight on 10/05 in jet airways with full services but it has changed to jet Konnect 9W 2154 with buy on board services without any reasons. i opted for JAIN food at the time of booking but when i reached airport come to know that JAIN FOOD is not available in 9W 2154 so all my family members including my wife & 2 kids below 5years along with other 31 group members (PNR - EFSFET) includes 13 child had to flyed without food & no fecility was available All the 35 flyers wants refund for the flight as without information they had changed our flight to low cost flight & specific instruction was promised but not fulfilled as jain food was not available & no other option is there we have force to fly without food & other services for which we had paid in 14/02 your duty manager also left office for meeting without solving our query & leave us for no option other then to fly without JAIN food. at Kolkata airport they hadissued us meal vouchers for flight 9w 2154 saying that u can only take juice as other veg food that we never eat NON JAIN FOOD. u just check all the deails & send us full refund of tickets & compansesation for non fullfill of JAIN food instruction & also change of flight from full services to buy on board flight without any prior information & any instruction also send us email & contact no of chairman of JET airways LTD so that he also knows how management of jet airways are spoiling companys image
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