Dear Sir
This is regarding my car Maruti Suzuki Alto LXI Regn No. UP 32 CW8524.I had purchase this cars in the month of Aug-09 from one of Maruthi Dealer One Up Motors. At that time dealer conveyed me that there is LPG model is also availabel in ALTO LXI . So I had taken that model. All papers formalties was completed by you dealer executive Mr. Anil. & Mrs. Kushboo.
Now few days before I have got accident (i.e on 23-03-10) and one side of car is damaged including front car bumper. So for repairing my car through Insurance Company (i.e IFFKO TYOKYO) I went to your One Up Service center. But there person told me due to LPG details is not endorse in your Insurance Policy we can not give you repair claim. So again I went your One UP Showroom where I met with Mrs. Prinkya Shukla [(Insurance Executive) Ph No. -09918100864] she confirm me that your LPG will be endorse in your car policy with in 24 hours.
From that day I am continusely following One Up lady but neither I am getting any responce nor got any satisfactory answer.
Now I am unable to use my vehicle. Should I go to the Consumer court for this.
Kindly Confirm me who will take care of my problem.
My Vehicle details are as follows :
Owner name: Mrs. Mohini Ballal
Address: E-2474 Raja Ji Puram colony
Lucknow
Registration No. of Vehicle: UP32CW8524
Vehicle Chasis No. : MA3EYD81So1444217
Dealer name & Address: One Up Motors India Pvt. Ltd
52-CSingar nagar Alambag
Kanpur Road
Waiting for your responce
regards
Manoj Ballal
09838518866
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