I purchased one “Amaron” Battery on 22nd April from M/s Hi-Tech Automobiles (Franchisee for Amara Raja Batteries Ltd.), 4-Neelam Colony, Near Lily Talkies, Bhopal vide Bill no. 300 for Rs. 3400/- with 36 months warranty but to my utmost surprise and shock the battery is defective as it stopped working after one week. Such type of product was not expected even in dreams from a reputed company like Amara Raja Batteries. The above battery was installed in my car by Mr. Sunil Chavan (Mob. 09826713433) sent by Mr. Manoj (Mob. 09826061261) of M/s Hi-Tech Automobiles. I have also not been issued any separate cash Memo/receipt for the above battery by M/s Hi-Tech Automobiles or by Mr. Sunil Chavan till date despite my several requests for the same. Of course, I was issued Warranty Card on the same date of installation. I have also brought this defect to the notice of Mr. Sunil chavan who has assured me to replace the defective battery. I tried several times to contact the authorised dealer of Amron Batteries in Bhopal Mr. Manoj but in vain. Whenever contacted on phone, the message comes "telephone is either switched off or out of coverage area".
Now, I request you to kindly Iook into the matter immediately, replace the defective battery and ensure that such things do not happen in future with anyone else.
S.K. Bansal
C-75/76, RBI colony, Char Imli, Bhopal.
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