BIGCINEMAS
Money is deduucted from my account, but the money is not credited in my account

Hi I am Vijay,

when I am trying to book tickets for Tintin movie online on 12th Nov' payment processing got failed and the money is deduucted from my account. But the money is not credited in my account till now. Please take speedy action on this request and see that the money will be credited ASAP.

Please see the below mail send by big cinemas

On Sat, Nov 12 at 6:03 PM, BIG Cinemas wrote:

Dear,

Your booking at Big Cinemas was failed for the movie THE ADVENTURES OF TINTIN (3D)(U) at Cinema Ameerpet, Hyderabad (SCREEN 3) due to the following reason.

There is a problem in processing the payment. Please use another card or try another payment method. (H-100026)!!!

Your payment seems to fail due to some circumstances in the payment process. You can try with our other Payment Gateways. Please mail us [email protected] for more assistance.

If your credit card is charged then the money will be refunded within 8-10 days.

Click here to try again.

Thank you for using Big Cinemas services. Looking forward to serve you again.