Respected Sir/Madam,
I booked a movie ticket from Mayajaal on 29th May. I made the payment via netbanking. I could see that soon after the payment, the website gave me an error. When I checked My ticket details in Mayajaal website, I could see that there were no tickets in my account. But the money got deducted from the account.
I called up Mayajaal support team and they told me to send a mail as per that, I sent the mail to [email protected] but no response happened till now. When I call the support number, they are telling me to send the mail again. Also to call their Manager at 91 9840012827. I called in this number and no one is lifting the call.
The ticket booked was for The Train, A malayalam movie. I booked four tickets worth Rs.560.
I'm really not sure why they are not contacting me. Also I'm thinking whether this is their another business like making the customer book the ticket and not providing the tickets.
Please help me to get my money back. Thanks
0 comments