Dear sir,
25.03.2011 night nearly 10 o clock I call raj tv cini quiz program.
call is going on and a lady told pls wait you will be connect soon with studio, she was continuosly told this words for 13 minutes suddenly the mobile line disconnected. I was very shocked because Rs130 is minus in my mobile account.
I thought the minute counted after starting the talk with studio person, so I am waiting on the line but after 13 minutes
Rs 130 (Rs 10/minute) was minus in my account. I kept Rs 130 only in my account, so after 13 minute the phone line disconnected otherwise toomany amount will be lose for me. I call Airtel customer care for this problem, he say we are doing correct and we cannot returned the amount. I am upset and ask the details for network changing, but he say thank you for calling and cut the line.second time this is repeated and third time I call the customer care but he block the customer care line for my mobile number.
In 13 minutes only one caller talk with studio nearly 30 seconds, but I am waiting 13 minutes. The programer say repeatly pls call and win Rs 45, 000.00 nobody call him, then why he did not talk with me?
Where did the phone amount going? and who is the response? Or otherwise is this my mistake? (because I don't
know the rules & regulation for this programme)
Any possibility for refund my amount? pls give me the kind advice.
Regards,
A.Senthilkuma
0 comments