I PURCHASED FROM THE ABOVE COMPANY THROUGH ONLINE AND PAYMENT MADE BUT NO METERIAL SEND TO MY ADD AS WELL AS MY MONEY. LIST OF COMMUNICATION.
rder id- 1008252623
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FROM:
Response (BagItToday)
TO:
Goutam Ganguly
Message flagged
Wednesday, 21 September 1:09 PM
Dear Mr. Ganguly,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we have taken the matter with the department concerned for refund.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services, always.
Regards,
Mikkey
Executive Customer Care
Bagittoday
Please quote your Order id- 1008252623 for further future correspondence.
Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [email protected] or call us on 0120- 4112424.
From: Goutam Ganguly [mailto: [email protected]]
Sent: Tuesday, September 20 12:28 AM
To: Response (BagItToday)
Subject: Re: Order id- 1008252623
To
Mr Bikas
I had a talk with you on date at about 11.30 hrs and you assured me that, my account will be credited within 21 days from 08/09 and in this regard I requested you kindly send me a mail regarding that matter which you assured that, a mail will be sent to e mail id but it is very disappointing that, I have not received any mail from your side.
Kindly arrange to refund my money
Goutam Ganguly
From: Response (BagItToday)
To: Goutam Ganguly
Sent: Friday, 9 September 4:46 PM
Subject: Order id- 1008252623
Dear Mr. Ganguly,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we already have forwarded your complaint to the concerned department to get the issue resolved at the earliest. Please bear with us in the interim.
Please feel free for any other assistance.
Assuring you of best possible service always.
Regards,
Swatantra Jha
Executive customer service
Bagittoday
Please quote your Order ID - 1008252623 for further future correspondence.
Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [email protected] or call us on 0120- 4112424.
From: Goutam Ganguly [mailto: [email protected]]
Sent: Tuesday, September 06 10:28 PM
To: response (BagItToday)
Cc: response (BagItToday)
Subject: Re: Order id- 1008252623
Dear Sir,
Regarding my order I have ordered it on 25/07 and paid you money but till date I did not get items or money
I repeatedly write you letter but your response is kindly bear with us for few days kindly let me know how long I have to wait for refunds of my money? What kind of business are you doing?
Matter is most urgent and take it seriously or otherwise you tell me your competent authorities address.
Goutam Ganguly
From: Response (BagItToday)
To: Goutam Ganguly
Sent: Tuesday, 6 September 3:26 PM
Subject: Order id- 1008252623
Dear Mr. Ganguly,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we already have forwarded your complaint to the concerned department to get the issue resolved at the earliest. Please bear with us in the interim.
Please feel free for any other assistance.
Assuring you of best possible service always.
Regards,
Swatantra Jha
Executive customer service
Bagittoday
Please quote your Order ID - 1008252623 for further future correspondence.
Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [email protected] or call us on 0120- 4112424.
From: Goutam Ganguly [mailto: [email protected]]
Sent: Friday, September 02 6:34 PM
To: response (BagItToday)
Subject: Re: Order id- 1008252623
how long I have to wait?
From: Response (BagItToday)
To: Goutam Ganguly
Sent: Friday, 2 September 5:49 PM
Subject: Order id- 1008252623
Dear Mr. Gangully,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we already have forwarded your complaint to the concerned department to get the issue resolved at the earliest. Please bear with us in the interim.
Please feel free for any other assistance.
Assuring you of best possible service always.
Regards,
Swatantr Jha
Executive customer service
Bagittoday
Please quote your Order ID - 1008252623 for further future correspondence.
Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [email protected] or call us on 0120- 4112424.
From: Goutam Ganguly [mailto: [email protected]]
Sent: Monday, August 29 9:49 PM
To: response (BagItToday)
Subject: Re: Order id 1008252623
Dear Sir,
I beard with you from a month ago. It is my mistake that I have paid you faithfully as I am regular buyer of
online books from flipkart.com
and I have never faced situation like that.
Now it is my humble request to you kindly refund my money. This is a India today group and you media people spoke widely for Anna Hazare. Now tell me should we believe this will work while so many company works like you? (in INDIA)
THANKING YOU
GoutamGanguly
From: Response (BagItToday)
To: Goutam Ganguly
Sent: Friday, 26 August 1:32 PM
Subject: Order id 1008252623
Dear Mr. Ganguly,
This is with reference to your email.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that that we have already forwarded your complaint to concerned department for refund against your order, hence we request you to kindly bear with us in the interim
Please feel free to get back to us for further assistance.
Assuring you of the best possible services always.
Regards,
Geetika
Executive Customer Care
Bagittoday
Please quote your Order Id: 1008252623 in all future correspondence.
Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [email protected] or call us on 0120- 4112424.
From: Goutam Ganguly [mailto: [email protected]]
Sent: Tuesday, August 23 9:52 AM
To: response (BagItToday)
Subject: Subject: order id 1008252623
SIR,
I got no reply from your side I think 7 days also passed from your mail date but by this time I have not received your material now in this situation kindly let me know what action you taken for my refund?
thanking you
Goutam Ganguly
From: contact < contact @bagittoday.com>
To: "[email protected]"
Sent: Tuesday, 16 August 11:05 AM
Subject: order id 1008252623
Dear Mr. Goutam,
This is with reference to your e-mail.
We apologize for the inconvenience caused to you.
We would like to inform you that we have already taken the matter with the department concerned. We request you to kindly allow us 7-8 working days to resolve the issue and get back to you.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services, always.
Regards,
Mohit Gupta
Executive-Customer Care
Bagittoday
Please quote your Order ID- 1008252623 in all future correspondence.
Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [email protected] or call us on 0120- 4112424
From: Bag It Today Concierge [mailto: contact @BagItToday.com]
Sent: Saturday, August 13 11:28 AM
To: contact
Subject: Contact Us email from: [email protected] query: Complaints
Mail By: [email protected]
Topic: Complaints
Message: I have several times assured over phone and by e mail that within 2 or 3 days my items will come but I regretted to say you no items received till date so kindly reverse the amount in my credit card. thanking you Goutam Ganguly
Order Id: 1008252623 07-25 22:31:37.0
Phone No.: 9748780336
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