I have purchased sports shoes from Bata Store, Near Fame Multiplex, Nashik Pune Road, Nashik, Maharashtra.
The store incharge made the bill and I made payment through card. The card no. of my card was noted down by the staff to which I objected. There is a policy of all the banks, to secure the customers from making any fraudulent use of the card, which states that the card no. should be kept secret and not disclosed anywhere. Even the receipt which the swiping card machine gives out has XXXX XXXX XXXX written at the palce of card no. which proves the above.
I informed the store keeper about this but I was told that this is a policy of the company and I may complain wherever in this regard.
This was a very rude and arrogant treatment to me. Also my card no. had been taken down which is illegal in nature. I shall hold the company responsible for any kind of misuse / misappropriations of funds done though my card.
I am astonished to know that a huge company like BATA lays down such policies which are not legal and in the ill faith of customers.
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