Dear Sir
With reference to your letter no E-10-616-1469 and dated 14/12.
I am very astonish that the clear defect is looking on back panel of
sweater. The main problem is that new holes has generated within 7-10
days automatically. The whole panel wool quality is very low as well
as right now there are 6-8 holes on back panel are found on sweater
and your quality checkup report came that there is not any defect.
I had purchased two sweater simultaneously from the COLOR PLUS and one
product is OK in condition now but in this product defect has been
came out automatically, which you had seen already.
We had been done complaint through COLOR PLUS SHOWROOM, SOUTH EXT.
NEW DELHI with receipt no 11937 dated 04/12. but you has been
denied to replace... I am very sad after found the rejection letter
from your side...
I am requested to you, please replace this product because of this
product is very defective and not usable. My money Rs 3495/- is going
lost due to this defected product, What i will do in this situation.
If you can not provide solution then we can not accept this
situation...
So i am requesting you to, please replace this defected product.
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With Best Regards
Uttam Sharma
919811260188
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