Dear Sir,
An order placed with order no. 100282529 (placed on January 18), for adidas make cotton track suit from DEALS AND YOU. Item received me on 17 feb, but not as per their website image stuff. 18 February sent an e-mail to deals and you, they answered, we can not do anything call to party or vendor.also DEALS AND YOU give contact no. 09899281633 (Mr. Rachit). Taled Mr. Rachit regarding issue, he said to me please return back the track suit to us, we will send you your desired track suit, So I sent track suit thru AFL COURIOR Bill No. 70015041375 on date 7th March adress to, SKY SHOPPING MALLES SECOND FLOOR KALKA JEE -19, NEW DELHI110019.
After some time he denied to me, for desired item. Told me there is no your desired track suit in our stock.
Many mail sent to "DEALS AND YOU" answer of my e-mail comes as &-quot;after 48 hrs. our officials will call to you". They never call to me, regarding issue. Approx. 20-30 call I have done so far.
Yesteday a mail got to me from DEALS AND YOU, as:
Dny Support
4:10 PM (23 hours ago)
to me
Dear Customer,
Greetings from Deals and You This email is regards to your Order # 370446 . This is in reference to your query regarding your product. We request you to email your concern to the following email ID and call on the given number to get a speedy response to your concern. In case you face any hindrance please feel free to write back to us and we will help resolve your problem to the best of our ability. We regret the inconvenience caused to you and will ensure a better enhanced shopping experience the next time you shop with us. Have a great day!
Vendor contact details:
[email protected] ;
kunal - 9999969416
Regards, Support TeamDeals and You
THIS VENDOR IS THE DEALER OF ELECTRONICS ITEM.
Now totally they ary are not interested to resoleve the issue.
Kindly do the needful.
Regards
Shekha
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