Hi,
i started using levis denim past 4yrs, and against my financail constrain, i was happy buying levis coz of the quality pdt levis sells.
In March'07, i bought levis denim worth rs 1800, from sector 18, noida - but it didnt last for even 4 mnths, its torned from anywhere and everywhere. When i took the denim to the store - he refused to attend to my complaint just becuase it was 6 months old purchase and gave me the customer care email id and phone no.
I would agree that i am filing the complaint late, but i have this question for you - why do your store managers do not attend complaint after 6 months -- what is the gaurentte that they would have attended my complaint after 3 months, they could have said we dont entertain complaint after 3 months.
And can you please give me your address, where i can return you my 1800 worth denim which i have not wore even for 8 months. I do not need to keeep it with me and end up in frustration.
Neither have i visited levis for past ten months nor will i ever visit levis store again. I cannot waste my hard earned money like this. Also i have shared this experience with my friends.
Please help, if you can.
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