Hi,
I am constrained to write to you regarding the purchase of defective Levi’s Strauss jeans -81108-0156 (Rs. 1099/-), Transaction number: 2092, on 07.11.10, as my continuous oral pleas are resulting in futility and burdening me with unnecessary mental harassment which is highly unexpected and uncalled for, from a brand which claims of its quality worldwide.
I had purchased the jeans, as above mentioned, from your show-room, which is situated at Ashok Vihar, new delhi-110052. However, to my utter surprise when I washed the same, wondering that the quality of the jeans is so bad that the colour of the jeans during washing & wearing comes out. The colour problem is so bad that it has spoiled my three new shirts which I was wearing. I had dry cleaned the same and put it in a bucket of water for overnight and again spoiled one more shirt by wearing the same jeans. So you are requested to do needful action in this regard for upheld my good faith on LEVI'S. I want my complaint to be addressed at the earliest.
I have now given these defective jeans to the showroom manager from where I had purchased.
If possible, please allow me to take some other stuff from your store or if not then allow me to select different jeans of light colour from your store, so that I will not face the same problem again.
I am a working person and I hardly get time to do some extra things besides the regular job... and I would like to mention that taking rounds of Levis Strauss Store, asking them to look into the problem (mentioned above) is very unproductive and I don't have time for this!!!
Please note I am facing this problem in the very first month and still continues. This is a shocking fact.
I think I've suffered enough and this time, I don't want to go through the same procedure rather would approach Consumer Court and Media if this problem does not get resolved properly!
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Thanks & Regards
Mohit Mishra
T:9818555684
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